Friday, January 18, 2013

Known issues with library e-journals

Dykes Library staff are working on a variety of problems related to our online journals. We have also noted some technical issues between Internet Explorer and Adobe, in relation to accessing the full-text of articles as a PDF. If our clientele have any problems reaching PDF files, we suggest the following workarounds:
  • Use an alternative browser, such as Firefox, instead of Internet Explorer. 
  • If you have no other option than Internet Explorer, right mouse click on the PDF link, and “Open in a New Window”, or save to your desktop. 
  • If you’re trying to reach an article from Angel/Ares, make note of the citation and use the Ejournal Finder to browse to your article. 
We hope to have more permanent solutions in the near future. If anyone needs more assistance, please email me at: bpisciot [at] kumc.edu.

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